BuildEx respects your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012, Republic Act No. 10173.
1. Information We Collect
Account Information
- Full Name
- Email Address
- Mobile Number
- Encrypted Password
- User Role
Profile Information
- Profile Photo
- Biography
- Trade Categories
- Portfolio
- Business Information
- Project History
Location Information
- Region
- Province
- Municipality/City
- Barangay
Verification Information
- Government ID
- Selfie with Government ID
- DTI Registration
- SEC Registration
- Secretary's Certificate, if applicable
- PCAB License, if applicable
Platform Activity
- Project Posts
- Portfolio Uploads
- Reviews
- Ratings
- Messages
- Quotation Requests
- Engagement History
- Notifications
Technical Information
- Device Information
- IP Address
- App Version
- Usage Analytics
- Crash Logs
2. Why We Collect Information
We use your information to:
- Create and manage accounts.
- Verify identities and businesses.
- Connect clients with contractors.
- Facilitate messaging and quotation requests.
- Improve platform functionality.
- Detect fraud and abuse.
- Maintain platform security.
- Provide customer support.
- Comply with legal obligations.
3. Verification Documents
Verification documents are collected solely for verification purposes.
These documents are:
- Securely stored.
- Accessible only to authorized personnel.
- Never publicly displayed.
- Processed only for legitimate verification purposes.
4. Information Sharing
BuildEx does not sell users' personal information.
Information may be shared only when:
- Required by law.
- Required by lawful government requests.
- Necessary to investigate fraud.
- Necessary to protect users or BuildEx.
- Shared with trusted service providers assisting platform operations under appropriate confidentiality obligations.
5. Data Security
BuildEx implements reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no online system can guarantee absolute security.
6. Data Retention
Personal information is retained only as long as necessary to:
- Operate the platform.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
- Maintain platform security.
7. User Rights
Users may:
- Access their personal information.
- Correct inaccurate information.
- Update profile information.
- Request account deletion, subject to legal and operational requirements.
- Contact BuildEx regarding privacy concerns.
8. Cookies and Analytics
BuildEx may use cookies and similar technologies to:
- Improve performance.
- Remember preferences.
- Analyze platform usage.
- Improve security.
- Enhance user experience.
9. Children's Privacy
BuildEx is intended only for individuals who are at least 18 years old.
10. Policy Updates
This Privacy Policy may be updated periodically.
Continued use of BuildEx constitutes acceptance of the updated Privacy Policy.
11. Contact
For privacy-related inquiries, users may contact BuildEx through the official support channels available within the application.